We get it, life happens!
Refund requests made more than 7 days prior to the program delivery start date will be refunded in full.
Refund requests made within 7 days of the program delivery start will be refunded at 50% of the cost. No refunds will be offered within 48 hours of the program start.
Program sessions missed for personal non-emergency reasons will not be rescheduled or refunded.
For adventurers paying per session, please communicate with us if you need to miss a session for any reason. If you miss a session and we don't hear from you in 5 days, we will open up your spot to the waitlist in order to keep the table full and the storyline going for the other adventurers.
If you have any questions about a reschedule or cancellation, pleaseΒ contact us!